I have already profusely thanked Doug for all his work, but I also wanted to let you know how pleased I am with the service I received at Accumoto.
Doug's unyielding dedication to getting my car ready for the track was extraordinary. The quality of the work performed and the attention to detail demonstrated are quite remarkable.
When the part supplier messed up and didn't get the parts to your shop on the specified date, Doug took it upon himself to come in on Saturday (and work until 6:30 at night) to get my car ready for the track. This is the kind of exceptional customer service that makes Accumoto stand out among all other performance shops. From now on you have secured all my business in performance upgrades and race preparation. I've already asked Doug to make a list of recommended upgrades.
I would also like to thank you for donating parts off your own personal car to make the big brake kit fitment possible on such short notice. How many shop owners would disable their own car to make another's operational?!
P.S. I will be providing first-hand testimonials of my experience at Accumoto to members of the five clubs I run with- IE: Audi Badger Chapter, Audi Chicagoland Chapter, Badger Bimmers, Midwestern Council and Madison Sports Car Club.
If you're inclined to have me (or my car) represent your shop, I would be honored to display the Accumoto logo on my windshield.
